Privacy Policy - hireCreator

1. Who we are

hireCreator is a marketplace that connects content creators and brands for campaign collaborations. If you have questions about this policy or your data, contact us at satoopmedia@gmail.com.

2. Information we collect

Depending on how you use hireCreator, we may collect:

Account information: email address, phone number, password (stored as a secure hash), and role (Creator or Brand).
Profile information: name, bio, address, payment details, profile photo, and content niches you select.
Usage information: campaign applications, submissions, support tickets, and login activity.

3. Meta (Facebook & Instagram) data we collect

If you are a Creator and choose to connect Facebook or Instagram, we access information from Meta platforms only after you authorize us through Meta’s OAuth login screen. We do not access your Meta data without your consent.

3.1 Facebook Page connection

When you connect a Facebook Page, we may collect and store:

Facebook Page ID
Page name, username, and public profile URL
Page profile picture URL
OAuth access tokens required to sync insights (stored encrypted in our database)
Page insights and engagement metrics, such as follower count, likes, comments, engagement rate, and reach

We request the following Meta permissions for Facebook:

pages_show_list

to list Facebook Pages you manage so you can choose which Page to connect

pages_read_engagement

to read engagement data for your connected Page

read_insights

to read Page insights and analytics for creator discovery and profile display

Facebook OAuth Login Encrypted Token hireCreator Profile Metrics Displayed on Profile

3.2 Instagram Business connection

When you connect an Instagram Business account (linked to a Facebook Page you manage), we may collect and store:

Instagram Business account ID
Instagram username, display name, and public profile URL
Profile picture URL
OAuth access tokens required to sync insights (stored encrypted in our database)
Instagram insights and engagement metrics, such as follower count, likes, comments, engagement rate, reach, and impressions

We request the following Meta permissions for Instagram:

pages_show_list

to identify Facebook Pages linked to your Instagram account

pages_read_engagement

to read related Page engagement data

instagram_basic

to read basic Instagram profile information

instagram_manage_insights

to read Instagram insights and analytics

Instagram OAuth Login Encrypted Token hireCreator Profile Metrics Displayed on Profile

4. YouTube (Google) data we collect

If you are a Creator and choose to connect a YouTube channel, we access information from Google/YouTube only after you authorize us through Google’s OAuth consent screen. We do not access your YouTube data without your consent.

When you connect a YouTube channel, we may collect and store:

YouTube channel ID
Channel name (title) and custom channel URL
Channel thumbnail / profile picture URL
OAuth access and refresh tokens required to sync channel statistics (stored encrypted in our database)
Public channel statistics, such as subscriber count, total views, and video count

We request the following Google permission for YouTube:

https://www.googleapis.com/auth/youtube.readonly

read-only access to view your YouTube channel details and statistics for creator discovery and profile display

This access is read-only. We do not upload, edit, or delete videos, manage your channel, post comments, or take any other action on your YouTube account.

YouTube OAuth Login Encrypted Token hireCreator Profile Metrics Displayed on Profile

5. How we use connected social data

We use information obtained from Meta and Google/YouTube solely to:

Display your connected social presence on your hireCreator profile
Sync and update follower, subscriber, and engagement statistics on your profile
Help brands discover creators based on audience size and engagement (when your profile is discoverable)
Maintain the connection so insights can be refreshed in the background

We do not sell your Meta or YouTube data. We do not use it to post content, send messages, or take actions on Facebook, Instagram, or YouTube on your behalf.

6. How we store and protect data

HTTPS Encryption

OAuth Authentication

Encrypted Access Tokens

Secure Storage

Read-only Analytics Access

Meta and Google/YouTube access and refresh tokens are encrypted before being stored in our database.
Social metrics are stored as historical snapshots and updated when background sync jobs run.
We use industry-standard security measures to protect data in transit (HTTPS) and at rest.

7. Who we share data with

We may share limited creator profile information with:

Brands on hireCreator — when you apply to campaigns or when your profile is discoverable, brands may see your public profile details and aggregated social metrics (e.g. follower counts, engagement rates).
Service providers — such as cloud hosting (e.g. Microsoft Azure) and email providers, only as needed to operate the platform.
Legal requirements — when required by law or to protect our rights and users’ safety.

We do not share your Meta or Google/YouTube access tokens with brands or other users.

8. Your choices and disconnecting social accounts

You can disconnect Facebook, Instagram, or YouTube at any time from My Profile in hireCreator by using the Disconnect button on a connected social account.

When you disconnect:

We mark the account as disconnected and remove stored OAuth tokens.
We stop syncing new insights from that platform.
Previously stored profile and metric data may remain until you request deletion (see Section 9).

You can also revoke hireCreator’s access directly with each provider:

9. Data retention and deletion

We retain your account and connected social data for as long as your account is active or as needed to provide our services. You may request deletion of your account and associated data by emailing satoopmedia@gmail.com with the subject line “Data Deletion Request”. We will process verified requests within a reasonable timeframe.

10. Third-party services

Meta (Facebook and Instagram) and Google (YouTube) process data according to their own policies. When you use Meta Login or Google/YouTube authorization, their terms and privacy policies also apply:

Our use of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.

11. Children’s privacy

hireCreator is not intended for users under 13 years of age. We do not knowingly collect personal information from children under 13.

12. Changes to this policy

We may update this Privacy Policy from time to time. We will post the revised policy on this page and update the effective date above. Continued use of hireCreator after changes constitutes acceptance of the updated policy.

13. Contact us

For privacy questions, data access requests, or deletion requests, contact:

hireCreator

Email: satoopmedia@gmail.com

Website: https://cc.hirecreators.in

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